When You Need Extra Help
Some people with limited resources and income also may be able to get “Extra Help” to pay for the costs of a Medicare prescription drug plan, including monthly premiums, annual deductibles and prescription co-payments.
You automatically qualify and do not need to apply for Extra Help if you have Medicare and meet one of the following conditions:
- Have full Medicaid coverage
- Have Supplemental Security Income (SSI) or
- Participate in a state program that pays your Medicare premiums
If you have questions about “Extra Help,” call:
- 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048, 24 hours a day, 7 days a week
- The Social Security Office at 1-800-772-1213, between 8 am to 7 pm, Monday – Friday. TTY users should call 1-800-325-0778
- Your state Medicaid Office
Medicare Prescription Payment Plan
This voluntary program may help manage your out-of-pocket costs by spreading them into monthly payments. Learn More
If you would like additional information, please visit https://pphealthplan.hlthcard.com/
If you believe that your cost-sharing amount for any prescriptions is incorrect, Provider Partners Health Plans can help you:
- Request help to obtain evidence of your proper copay level, or
- By submitting the existing evidence to Medicare on your behalf.
As a Part D plan sponsor, CMS regulations require us to have a process to help you determine if you are eligible for the Low Income Subsidy (LIS) when some of your documentation is missing or there is a conflict between the CMS system and your actual status.
Before you enroll, Provider Partners Health Plans will tell you what your plan premium will be with a low-income subsidy.
Provider Partners Health Plans accepts the following forms of evidence to establish the subsidy status of a beneficiary that is institutionalized and qualifies for zero cost-sharing:
- Documentation from the facility showing Medicaid payments for a full calendar month
- Documentation from the state that confirms Medicaid payment to the facility for a full calendar month
- A screen print from State Medicaid showing the institutional status based on a full calendar month stay for Medicaid payment purposes
Provider Partners Health Plans accepts the following forms of evidence to establish the subsidy status of a dual eligible individual:
- A copy of valid State Medicaid Card showing eligibility dates
- Complete documentation of contact with State Medicaid verifying the Medicaid status (including date and time of contact, name, title, and phone number of the person contacted)
- Documentation that confirms active Medicaid status
- A printout from the State electronic enrollment file showing Medicaid status
- A screen print from the State’s Medicaid systems showing Medicaid status
- Other documentation provided by the State showing Medicaid status
These documents may be mailed to Provider Partners Health Plans’ main office:
Provider Partners Health Plans
PO Box 21063
Eagan, MN 55121
2025 Monthly Plan Premium for People who get Extra Help from Medicare to Help Pay for their Prescription Drug Costs
If you get extra help from Medicare to help pay for your Medicare prescription drug plan costs, your monthly plan premium will be lower than what it would be if you did not get extra help from Medicare.
If you get extra help, your monthly plan premium will be $0 for any of the plan(s) below. (This does not include any Medicare Part B premium you may have to pay.)
- Provider Partners Indiana Community Plan HMO I-SNP
- Provider Partners Maryland Community Plan HMO I-SNP
- Provider Partners Missouri Community HMO I-SNP
- Provider Partners North Carolina Community Plan HMO I-SNP
- Provider Partners Pennsylvania Community Plan HMO I-SNP
Provider Partners Health Plans premium includes coverage for both medical services and prescription drug coverage.
If you aren’t getting extra help, you can see if you qualify by calling:
- 1-800-Medicare or TTY users call 1-877-486-2048 (24 hours a day/7 days a week),
- Your State Medicaid Office, or
- The Social Security Administration at 1-800-772-1213. TTY users should call 1-800-325-0778 between 7 a.m. and 7 p.m., Monday through Friday.
If you have any questions, please call Member Service at 1-800-405-9681, (TTY/TDD users should call 711) from 8:00 A.M. to 8:00 P.M., seven days a week from October 1 through March 31: 8:00 A.M. to 8:00 P.M. Monday to Friday from April 1 through September 30 EST.
Page Last Updated: 11/15/2024